Frequently Asked Questions.
Q: What do I do if I find it hard to read the results displayed in the Genesis™ Ovulation Tester?
A: Make sure that you have read the instructions and studied the sample photos and you are viewing the saliva sample through the correct side of the Genesis™ Ovulation Tester. Clean the saliva specimen plate daily with the supplied microfiber lens cloth. Place your finger lightly against the specimen plate and hold the Genesis™ Ovulation Tester close to your eye (approximately 10 to 20 millimeters or 1/2 to 1 inch) until you clearly see your fingerprint. When you can see your fingerprint, you are using the Genesis™ Ovulation Tester correctly.
Q: How accurate is the Genesis™ Ovulation Tester?
A: Clinical tests of similar devices have proven 98% accuracy when used and interpreted according to the instructions. The Genesis™ Ovulation Tester includes new advanced technology that makes it over 99% accurate.
Q: What if I see no ferning pattern or changes in the pattern?
A: If you follow the instructions carefully and see no changes after 60 days, please continue to use the Genesis™ Ovulation Tester, even during menstruation, and consult your healthcare provider. You may see no ferning pattern for several months. Many women have unusual ovulation cycles and it is possible to ovulate only a few times per year. Let the Genesis™ Ovulation Tester help you discover your personal ovulation pattern.
Q: How long does the Genesis™ Ovulation Tester last?
A: The Genesis™ Ovulation Tester is designed to provide the ability to accurately view and interpret results for up to 60 days after initial use. The Genesis™ Ovulation Tester may last longer, but battery life and lens clarity cannot be guaranteed. It is recommended that you replace the Genesis™ Ovulation Tester every 60 days for optimal performance.
Q: When can I start using the Genesis™ Ovulation Tester?
A: You may start using the Genesis™ Ovulation Tester on any day of your cycle. The Genesis™ Ovulation Tester does not interfere with, or affect, any normal bodily process. It only allows you to see the effects of your ovulation cycle. Once started, you should continue to use the Genesis™ Ovulation Tester so that you become familiar with your natural ovulation cycle and the ferning patterns. Every woman has her unique cycle and it is important for you to know and understand yours.
Q: What is the best time of day to use the Genesis™ Ovulation Tester?
A: The salts contained in your saliva are most concentrated first thing in the morning before eating, drinking, smoking, brushing, or any other activity which may dilute or alter the saliva. It is recommended that you sample your saliva ONLY in the morning, right after you wake up, and before any activity which alters or dilutes the saliva. Keep the Genesis™ Ovulation Tester by your bedside to remind you to test your saliva when you get up each morning.
Q: How long are the results visible in the Genesis™ Ovulation Tester?
A: Once the saliva sample is dry, and remains untouched and undisturbed, it will last for several days.
Q: Are there any side effects associated with the Genesis™ Ovulation Tester?
A: There are no side effects associated with the use of the Genesis™ Ovulation Tester. There are no chemicals and no interference with any natural bodily process. It is for external, in-vitro use only. Keep the Genesis™ Ovulation Tester away from children.
Q: Are there any medications or medical conditions that affect the results of the Genesis™ Ovulation Tester?
A: Yes, any medication or medical condition that affects the LH or FSH, and thus the salts in your saliva (NaCL and KCl) may affect the pattern in the dried saliva sample. Certain medications, medical conditions, including but not limited to Polycystic Ovarian Syndrome (PCOS), alcohol use, smoking, and other activities may affect the results and readability of this test for predicting ovulation. Please read and follow the instructions for the Genesis™ Ovulation Tester. However, if you use the Genesis™ Ovulation Tester before, during, and after use of medications and medical conditions, this will give you additional insight into your unique ovulation cycle and how these medications and conditions affect ovulation.
Q: Why is the Genesis™ Ovulation Tester not used for contraception?
A: The Genesis™ Ovulation Tester is not designed to test for viability of eggs and sperm. Having sexual intercourse shortly before or after ovulation may result in pregnancy. To avoid pregnancy, other methods should be used.
Q: Can the device be used for irregular ovulation cycles?
A: Yes, the Genesis™ Ovulation Tester is specially designed to help women become more familiar with any irregular pattern and to discover their own unique ovulation cycle.
Q: Why is the color of the Genesis™ Ovulation Tester light green?
A: The human eye is most sensitive to green light. The advanced optics and special lighting techniques used on the Genesis™ Ovulation Tester make it easier to examine and interpret the results of your dried saliva sample.
Q: What happens if the light doesn’t come on when I remove the cap?
A: Check that the small black switch is not obstructed. If the switch actuates, the lights doesn’t illuminate, and the device is less than 60 days old, please contact Customer Care.